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☆ A Delta passenger is calling on the airline to change its policies after she says she was escorted off a flight for not wearing a bra
▼ + stars: | 2024-04-02 | by ( Pete Syme | ) www.businessinsider.com time to read: +2 min

Lisa Archbold says she was escorted off a Delta Air Lines flight for not wearing a bra. Her attorney, Gloria Allred, is calling for a meeting with Delta to discuss a change in policy. AdvertisementA Delta Air Lines passenger who says she was escorted off a flight for not wearing a bra is calling on the carrier to change its policy. In her letter, Allred questioned how wearing a t-shirt without a bra aligns with Delta's policy that removal could be necessary if a person's clothing causes, "an unreasonable risk of offense or annoyance." Delta Air Lines did not immediately respond to a request for comment from Business Insider sent outside US working hours.

Persons: Lisa Archbold, Gloria Allred, —, Archbold, Donald Trump, Kelly, Allred, Archbold wasn't, Glen Hauenstein Organizations: Delta Air Lines, Delta, Service, Air Lines, NBC Los, Archbold . Delta Air Lines, Business Insider Locations: Salt Lake City, San Francisco, NBC Los Angeles, Archbold

☆ Delta more than doubles fourth-quarter profit, but trims 2024 earnings forecast
▼ + stars: | 2024-01-12 | by ( Leslie Josephs | ) www.cnbc.com time to read: +4 min

Delta Air Lines closed out the year by doubling its quarterly profit as travel demand, particularly for international trips, helped drive record revenue in 2023. Delta on Friday forecast adjusted earnings per share of between $6 and $7 for 2024, below the more than $7 a share the carrier predicted last year. Delta posted adjusted earnings of $6.25 a share in 2023. Stripping out one-time items, Delta posted adjusted revenue of $13.66 billion, slightly ahead of LSEG estimates. Adjusted earnings per share of $1.28 topped analysts' estimates for $1.17 a share in the fourth quarter.

Persons: Ed Bastian, Bastian, Delta, Glen Hauenstein, haven't, Hauenstein, Max Organizations: Delta Air Lines, Delta, CNBC, Airlines, LSEG, Aircraft, Boeing, Alaska Airlines, Federal Aviation Administration, United Airlines, FAA, Airbus, CNBC PRO Locations: U.S, Detroit, Los Angeles, Seattle, Alaska

A newly remodeled Ford F250 Super Duty truck is displayed at the new Louisville Ford truck plant in Louisville, Kentucky, U.S. September 30, 2016. UAW President Shawn Fain on Wednesday ordered a strike at Ford's Kentucky Truck factory after Ford negotiators did not present a richer contract proposal. About 4,600 Ford workers could be idled because their jobs depend on production of Super Duty pickups and large Lincoln and Ford SUVs at Kentucky Truck, said Ford manufacturing vice president Bryce Currie. Already, 13,000 workers at Ford suppliers have been furloughed because of earlier UAW walkouts at two Ford assembly plants, Ford supply chain chief Liz Door said. Fain and other UAW officials called a meeting with Ford at on Wednesday evening and demanded a new offer, which Ford did not have, a Ford official said.

Persons: Bryan Woolston, Kumar Galhotra, Ford, Galhotra, Shawn Fain, Here’s, Fain, Stellantis, Bryce Currie, Liz Door, Chris McNally, Karine Jean, Pierre, Sam Fiorani, Glen Hauenstein, Wednesday's Ford, walkouts, Joe White, Abhirup Roy, David Shepardson, Priyamvada, Peter Henderson, Ben Klayman, Nick Zieminski, Matthew Lewis Organizations: Ford, Super, Louisville Ford, REUTERS, Rights DETROIT, United Auto Workers, UAW, Ford's Kentucky, Chrysler, Detroit, Kentucky, General Motors, Lincoln, White, AutoForecast Solutions, Reuters Graphics Reuters, Delta Air Lines, Delta, Detroit Three, GM, Stellantis, Thomson Locations: Louisville , Kentucky, U.S, WASHINGTON, Stellantis, Lincoln, Kentucky, Arlington , Texas, Flint , Michigan, Sterling Heights, Warren , Michigan, Detroit, Wells, Its Kentucky, San Francisco, Washington, Bengaluru

☆ Delta says Hollywood, auto strikes are denting business travel
▼ + stars: | 2023-10-12 | by ( Leslie Josephs | ) www.cnbc.com time to read: +2 min

A Delta Airlines passenger jet approaches to land at LAX during the outbreak of the coronavirus disease (COVID-19) in Los Angeles, California, U.S., April 7, 2021. Recent strikes by Hollywood talent and United Auto Workers union members are a "drag" on business travel demand, which is otherwise recovering, Delta Air Lines President Glen Hauenstein said Thursday. The strikes have had "a not insignificant change in the business travel to and from Los Angeles as well as now the UAW strike, which curtailed a significant amount of the business in Detroit," Hauenstein said on an earnings call Thursday. But Hollywood actors, represented by the Screen Actors Guild-American Federation of Television and Radio Artists, are still on strike. Delta's Hauenstein noted that demand from technology and financial services customers posted double-digit growth in the third quarter, contributing to an overall rebound for business travel.

Persons: Glen Hauenstein, Hauenstein, Delta's Hauenstein Organizations: Delta Airlines, LAX, Hollywood, United Auto Workers, Delta Air Lines, Detroit Metropolitan Wayne County Airport, Los Angeles International Airport, UAW, Detroit, Screen, American Federation of Television, Radio Artists, Alliance, Television Producers, Disney, Universal, Netflix, Comcast, CNBC Locations: Los Angeles , California, U.S, Los Angeles, Detroit, NBCUniversal

☆ Focus: Shifting trends in travel demand bedevil US airlines
▼ + stars: | 2023-07-21 | by ( Rajesh Kumar Singh | ) www.reuters.com time to read: +4 min

But travel patterns are shifting so often, partly due to work-life changes wrought by the pandemic, that airlines must constantly adapt on booking plane seats and remain cautious in forecasting demand and revenue. American Airlines (AAL.O) Chief Financial Officer Devon May attributed the challenge to the difficulty in forecasting demand. Worries about future demand were a reason American Airlines' stock fell 6% on Thursday even after it raised its full-year earnings forecast. It was a risky bet as booking data from the previous quarter had shown customers were booking trips well in advance. Delta said Southern Europe's summer travel season is now longer than it used to be, prompting the airline to adjust its network.

Persons: Devon, We're, United, United's, Andrew Nocella, Henry Harteveldt, Harteveldt, Rahul Sen Sharma, Sharma, Ed Bastian, Delta, Glen Hauenstein, Rajesh Kumar Singh, Ben Klayman, Matthew Lewis Organizations: Consumers, American Airlines, Reuters, United Airlines, Atmosphere Research, Airlines, Air Lines, Thomson Locations: Southern, Chicago

☆ US airlines thrown a curveball as consumer habits change post-pandemic
▼ + stars: | 2023-05-10 | by ( Rajesh Kumar Singh | ) www.reuters.com time to read: +5 min

Even as the thirst for travel remains strong, the changing trends are driving up airlines' operating costs and hurting revenue. Travel demand has also softened on days in the middle of the week, but has strengthened on peak days. Frontier Airlines (ULCC.O) decided to slash flights on Tuesdays and Wednesdays by about 20%, citing weak demand. Delta Airlines (DAL.N) reported that bookings for trips inside 30 days were declining, while those outside 30 days were stronger. Last year, it denied boarding to more customers than American Airlines (AAL.O) and United, U.S. Transportation Department data shows.

☆ United Airlines' plan to revamp narrow-body cabins faces supply chain delays
▼ + stars: | 2023-04-28 | by ( Leslie Josephs | ) www.cnbc.com time to read: +3 min

United Airlines ' plan to revamp the cabins on its older narrow-body planes is running behind schedule because of supply chain strains, the carrier told CNBC this week. The upgrades include bigger premium cabins, seat-back entertainment screens throughout the planes, Bluetooth capabilities and other amenities. The carrier expects about one in three aircraft in its narrow-body fleet, including new aircraft, will have the upgraded interior by the end of the year. The airline had targeted 2025 to complete the narrow-body upgrades, but it's unclear if United will make that goal. Delta executives have said that revenue growth for premium seats like business class or premium economy has outpaced sales from standard coach.

☆ Delta could bump even more people off flights as it looks to increase 'overbooking' to wring out more profits
▼ + stars: | 2023-04-24 | by ( Dennis Green | ) www.businessinsider.com time to read: +4 min

Glen Hauenstein, president of Delta, said the airline would look at increasing its overbooking rate. Your next Delta Air Lines flight might come with a hard decision: taking the flight or a cash voucher instead. That's because the airline is considering increasing the rate it overbooks flights Glen Hauenstein, president of Delta Air Lines, told investors in an April earnings call. Hauenstein said the airline would take a measured approach, increasing overbooking little by little and seeing how it goes. Airlines must balance the risk and rewards of overbooking to maximize revenue on any given flight.

☆ United plans to expand Australia, New Zealand flights 40% in bet on international travel rebound
▼ + stars: | 2023-04-18 | by ( Leslie Josephs | ) www.cnbc.com time to read: +1 min

United Airlines is planning to grow its service to Australia and New Zealand later this year, the carrier's latest bet that travelers will continue to book international trips. United is also building up service from both San Francisco and Los Angeles to Brisbane, Australia, and it is using its largest plane to fly between San Francisco and Melbourne, Australia. Airline executives have been upbeat about international travel demand and have been expanding their schedules to cater to the rebound. "On international, we are excited with the momentum we're seeing and expect record revenues and profitability for the summer travel season," Delta's president, Glen Hauenstein, said Thursday on an earnings call. United Airlines is scheduled to report first-quarter results after the market closes Tuesday and will provide another demand forecast ahead of the peak summer travel season.

☆ What Do Americans Want in a European Vacation? Fewer Americans
▼ + stars: | 2023-04-17 | by ( Jacob Passy | ) www.wsj.com time to read: 1 min

For some U.S. travelers, this summer’s hottest European destination is one without other Americans. American tourists mobbed Europe last year, and 2023 is looking even busier, travel advisers say. Reservations for European trips rose 8% over last summer, according to data from Hopper, a travel app. Delta Air Lines President Glen Hauenstein said last week that 75% of seats on the carrier’s international flights this summer are already booked, even with added flights and seats.

☆ Why the surge in summer travel airfare, hotel prices is not likely to slow down
▼ + stars: | 2023-04-15 | by ( Ian Thomas | ) www.cnbc.com time to read: +2 min

Travel is showing no signs of cooling off this summer, as both demand and prices are expected to stay high. "There's still a lot of pent of demand going back to the pandemic," Booking Holdings CEO Glenn Fogel said on "Squawk on the Street" last week. He also pointed to the TSA checkpoint travel numbers, which are now within a few percentage points compared to the number of travelers seen in 2019. That demand has kept prices high, Fogel said, noting recent trips he's taken. "[Consumers] have gone three years without having the experiences they want, including last summer," Delta Airlines CEO Ed Bastian said on "Squawk Box" earlier this week.

☆ Delta bets on premium travel as 'shock absorber' for economic downturn
▼ + stars: | 2023-04-12 | by ( Rajesh Kumar Singh | ) www.reuters.com time to read: +6 min

[1/5] Delta Airlines passenger jets are pictured outside the newly completed 1.3 million-square foot $4 billion Delta Airlines Terminal C at LaGuardia Airport in the Queens borough of New York City, New York, U.S., June 1, 2022. REUTERS/Mike SegarCHICAGO, April 12 (Reuters) - Delta Air Lines (DAL.N) is doubling down on more profitable premium travel as it looks to shore up its defenses against an economic downturn. Chief Executive Ed Bastian told Reuters the U.S. carrier will have premium seats on every plane it flies starting this summer. Rivals United Airlines (UAL.O) and American Airlines (AAL.O) are also chasing premium revenue. CHANGING TRAVEL PATTERNSThe quest for premium revenue has its underpinnings in the post-pandemic travel patterns.

Airfares from China are now 160% higher than before the pandemic, data from travel firm ForwardKeys shows, due to limited supply. Since Jan. 4, Air China (601111.SS), Hainan Airlines (600221.SS) and China Southern Airlines (600029.SS) have filed schedules with the U.S. Department of Transportation proposing to increase flights to as much as daily on some routes. Foreign carriers seeking to add flights to China require approvals from the Civil Aviation Administration of China, which did not respond to a request for comment. However, other flights were paused as it assessed market demand and government regulations. Many Western airlines parked large planes when international traffic plunged and production of new twin-aisle jets has been limited.

☆ Delta's first-ever Boeing 767 jet was bought for $30 million in 1982 with the help of employees and the public. See the historic plane's full history.
▼ + stars: | 2023-01-05 | by ( Taylor Rains | ) www.businessinsider.com time to read: 1 min

"It's hard enough to say what we'll be flying in January, let alone what we'll be flying in 2027," Delta President Glen Hauenstein said during a November 2021 pilot webinar. "You don't want to get yourself in a box where you've committed specifically to flying or retiring those planes." Flying on Delta's Boeing 767-300ER. Taylor Rains/InsiderSource: Airline Weekly

Holiday meals were also more expensive, and food prices outpaced inflation throughout the year. But while some items saw massive double-digit increases in 2022, others were a deal. In the year through November, several major electronics got cheaper: Smartphone prices plunged 23.4%, TV prices dropped 17% and computers got 4.4% less expensive. Elijah Nouvelage/AFP/Getty ImagesIn the year through November, food got 10.6% more expensive, outpacing overall inflation. Food away from home became 8.5% more expensive in 2022, with many restaurants hiking up menu prices in order to mitigate their own higher input costs.

☆ Delta Looks to Improve Margins, Cut Debt as Travel Rebounds
▼ + stars: | 2022-09-19 | by ( Nina Trentmann | ) www.wsj.com time to read: +8 min

September has been off to a good start, Mr. Janki said at a conference last week. Consumer demand remains strong and corporate travel—an important income generator for Delta before the pandemic—is recovering, Mr. Janki said. “We are keenly focused on continuing to strengthen the balance sheet and drive debt down,” Mr. Janki said. Adjusted net debt stood at $19.6 billion at the end of the second quarter, Delta said. Mr. Janki wants his 600-people strong finance team to rely more on data and improve its systems, including streamlining information in the cloud.

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